Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent.

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

Keeping up with HIPAA regulations may be a pain for most healthcare institutions, but it does provide guidelines on how to protect your organization from devastating cyberattacks. That said, following HIPAA rules may be your best shot in fending off ransomware like WannaCry.