Price Matrix

Hourly On Site Rate Hourly Rate
Emergency Response Fee 2 x Hourly Rate
Emergency Response Time 2 hours
On-site scheduling of technician 1-2 days
Phone and Remote Support Sessions 10 min per PC/Server included, then charged per 15 min.
24-7 Remote Monitoring
  • Server stability and performance
  • Notification of unusual events
  • Daily back up monitoring
  • Daily firewall monitoring
Executive Summary Monthly Report Included
Virus Definition Updates Included
Unlimited Remote Patch Mgmt. Included
Quarterly review and planning meeting Included