MSP Programs

Description Essential Care Total Care

IT Support

24x7 server monitoring Certified server admins
24x7 issue remediation support around the clock
Unlimited service desk unlimited support calls
Fast response time 30 - 60 minutes gauranteed
Client Portal Issue tracking system

Security

Managed anti-virus We provide & manage a/v
Malware protection
Password enforcement force secure passwords
Patch management intelligent security
HIPAA / PCI audits Bi-annual audit & report

Performance

Weekly maintenance 12 point weekly service
Detect rogue apps remove unwanted apps
Optimize RAM keeps your PC running fast
Hard drive monitoring early failure detection
Lifecycle management manage the cycle of equip.

Mobility

Encrypted remote access powered by Log Me In Pro
Locate lost device track the last locations
Remotely format remotely erease if lost
App & settings control control for BYOD

Backup & Recovery

On premise backup server no hardware to buy
Offsite cloud backup serious continuity
Virtualize failed server recover in minutes not days
Bare Metal Restore
24x7 monitoring & support 24x7 failure protection
HIPAA compliant meets & exceeds standards
Monthly Pricing PC $25 $49
Monthly Pricing Server $99 $199
Monthly cycle, 1 year term